At MyTriper.com, we value your trust and strive to provide a safe, transparent, and hassle-free booking experience. This Refund Policy explains when and how refunds are processed for hotel bookings made through our platform.

1. General Terms

• All refund requests are subject to the cancellation policy of the hotel you booked.

• Refund eligibility depends on the type of booking (refundable or non-refundable).

• MyTriper.com acts as an online travel booking intermediary, so final approval of refunds depends on the hotel partner’s policy.

2. Refundable Bookings

• If your booking is marked as refundable and you cancel within the allowed time frame, you are eligible for a refund.

• The cancellation deadline will be clearly mentioned in your booking confirmation email.

3. Non-Refundable Bookings

• Certain promotional or discounted bookings are non-refundable.

• If you cancel or fail to check in for a non-refundable booking, you will not be eligible for a refund.

4. Refund Process

• Refunds will be processed within 7–14 business days after your request is approved.

• All refunds will be made to the original payment method used during booking (e.g., bKash, Nagad, or debit/credit card).

• Processing time may vary depending on your bank, mobile wallet, or payment provider.

5. No-Show Policy

• If you do not check in on your scheduled date without prior cancellation, the booking amount may be fully charged by the hotel.

• In such cases, refunds will not be issued.

6. Early Check-Out / Shortened Stay

• If you decide to leave the hotel earlier than your booked dates, refunds (if any) will depend on the hotel’s individual policy.

7. Special Circumstances

Refunds may be considered under exceptional cases such as:

• Hotel closure or overbooking by the property.

• Natural disasters, political unrest, or emergencies.

• Service issues caused directly by MyTriper.com (e.g., booking system error).

8. How to Request a Refund

To request a refund, please contact our Customer Support Team with your:

• Booking ID

• Guest name

• Check-in date

📞 Call/WhatsApp: +8801568881543
📧 Email: support@mytriper.com

9. Important Notes

• MyTriper.com is not responsible for delays caused by hotel policies or payment providers.

• Always review the hotel’s cancellation and refund policy before confirming your booking.

✅ At MyTriper.com, we believe in fairness, transparency, and customer satisfaction. We aim to make your booking experience smooth and worry-free by ensuring that refund requests are handled with care.